FAQ

What's the first step? It starts with a phone call. Is the biography for a special birthday or  anniversary? What is special about this person that you want to tell?

How is Family Voices Media different from other companies? Unlike other companies we are all professionals working in the broadcast TV world. Our background is in producing network quality programming to exacting standards. We bring a tremendous level of expertise to a very personal setting.

What does the biography consist of? There are four main elements: the interview, family photos/videos, archival material, music. The biography is divided into chapters that relate to your family's story. The interview is the core and provides all the narration.

How long is the whole process? From start to finish approximately six weeks.

When do we meet? We strongly recommend that the director and your parent/loved one meet before the interview so we can "break the ice" and make a personal connection.

Who does the interview? An experienced director will conduct the interview according to questions that we have written together with you.

How do you know what to ask? In the planning stage we get to know the subject of the film as well as the whole family. Based on those meetings and conversations, we create a list of questions which you can review and change at any time.

My parents are nervous about the interview. We'll set their mind at ease. There are no wrong answers and nothing to prepare for: it’s just a conversation. We know how to make an interview easy and to keep the mood lively and warm. And if your parent gets tired, we can always take a break.

I forgot to add something to the interview questions and you're just about to start filming. Is it too late? Not a problem. Just let us know and we will be sure to work it in.

Should I be present during the interview? Yes, we encourage our clients to be present during the interview. It's important that we cover all the material to your satisfaction. We will gladly set up a monitor for you to watch.

What if my parent wants to talk about something other than the interview questions? Sometimes the best material is the most unexpected. We are always ready to pursue a new direction if one comes up.

How much material do you need from the family? The more family material you give us the more personalized the video will be. Depending on the production package we will pick and choose from 100 to 300 items. Examples include: photographs, home movies, passports, licenses, diplomas, identity papers, newspaper clippings, etc.

Do you need everything labeled? Yes. Please mark the back of each photo with a yellow post-it. Note who is in the photo, the place and date. 

 Our photos are old and delicate. Some are in terrible shape. We will treat them with great care and have a professional retoucher work on them

How do you find the historical footage? We hire a professional researcher to look for images and video that relate to your family story.

How do you pick the music? We ask for your subjects favorite music and go from there.

How long does it take once you've done the interview?  Usually the full edit process takes around four weeks.

We want to do this for my father's 80th Birthday in six weeks. Can we go any faster? Yes, if necessary we can speed up the process.

What do I get at the end?

-       Digital file: your complete edited biography which can be put on your computer and shared amongst family

-       Digital link: a password protected link for streaming your biography anywhere, anytime on the internet.

-       Restored family photos file: includes the family material you have given us digitally scanned and retouched